Warranties

GUARANTEE
All products sold by Atomik RC are inspected and adjusted individually before leaving the manufacturer and are guaranteed to be free of material defects and manufacturing faults when new.


General Warranty Policies

Atomik RC warrants all products to be free of material and workmanship defects for a period of 30 days* from date of purchase for all electronic components and 90 days* for all non-electronic components. If a component is defective or was not correctly made, Atomik RC will, at its sole discretion, repair or replace the item free of charge. This is a non-transferable warranty and does not cover normal wear and tear, crash or water damage, modifications, failure to perform routine maintenance, or any damages arising as a result of improper use. 

No term warranty, in no case shall Atomik RC's liability be greater than the actual purchase price of the product.

 

Bias Warranty
Bias warrants all products to be free of material and workmanship defects when new. All Bias product is checked for proper functionality and inspected before leaving the factory. If any component is faulty or was made incorrectly, Bias will at its sole discretion repair or replace it free of charge within 90 days of the original purchased date. All Bias products must be registered on the Atomik RC website to qualify for warranty support. Atomik RC is the ONLY Authorized Service Center for Bias brand batteries. Please visit the Atomik RC website and click on the customer service tab to register your products. A dated and itemized sales receipt must accompany any products returned for warranty service.

 

A Note Concerning International Shipping

Duties and taxes are not included in the item price or shipping charges. Please check with your local customs office before making a purchase from AtomikRC.com. Your local authorities will add these charges and expect payment upon delivery. These fees are not additional shipping charges assessed by Atomik RC. We will not falsify the declared value of an item or mark a package as gift to reduce import fees, as this practice is illegal.


Refused Orders Due to Non-Payment of Duties and Taxes
If your order is returned to us for failure to pay duties and taxes assessed by your country, we will not refund your original purchase price or any shipping charges incurred.


Important Notice
Atomik RC assumes sole responsibility for our products; therefore, dealers should not be involved in any warranty issues. All warranty claims are to be directed to Atomik RC Customer Service at www.atomikrc.com. Before returning any defective product, please contact Atomik RC Customer Service by submitting a support case here to receive a Return Authorization Number. A dated and itemized sales receipt must accompany any product returned for warranty work.

Release of Liability
Atomik RC, its affiliates, manufacturers, distributors, or retail partners shall not be held liable for any accident, injury to persons, or damage to property resulting from use, misuse, or abuse of any Atomik RC products. In purchasing any Atomik RC products the user agrees to accept responsibility for all such risk. Please refer to your products specific Warnings and Instructions supplied with all Atomik RC products. If you are unsure about how to use or handle any of our products contact our Customer Service Department for assistance.