Shipping Information

Q. What standard shipping do you offer?

A. We offer most standard shipping methods for items shipped within the United States. All International orders* are shipped via United States Postal Service. *We ship to the countries that appear in the drop-down box of Countries at checkout. If the country that you live in does not appear, we cannot ship to you at this time.

Due to recent changes in Federal shipping regulations, the sale of lithium batteries is restricted to North America. Lithium batteries can only be shipped via ground.


Q. When will I receive my order?

Standard Shipping - If every item in your order is in stock and you select Standard Shipping, you will receive your order in 5 - 10 business days.

Canadian Orders - All orders must be paid in U.S. funds by international Credit Card, PayPal or Amazon Payments. Customers are responsible for all duties and taxes. We cannot guarantee a fixed delivery time for Canadian orders, as delays in Canadian Customs are beyond our control.

International Shipping Restrictions - Unfortunately, due to certain trademark, labeling, product content and government embargo restrictions, we are unable to ship all products to all countries. If your country is not in our drop down country box, we are not currently able to ship to your country.

Expedited shipping is available to - street addresses only. Orders going to P.O. Boxes will be shipped via Priority Mail. Priority Mail may arrive just as quickly as expedited
shipping, but delivery times are not guaranteed.

Orders shipped via 2 Business Day, and Next Business Day are guaranteed, except under the following circumstances:
1. If a delivery attempt is made on the scheduled delivery day, but nobody is present to receive the package.
2. Delays due to bad weather or other reasons outside the control of USPS or Fedex.
3. If we notify you of an out of stock item and you do not respond in a timely manner.
4. Incorrect shipping address information entered when you placed your order. 


Q. How do I change my shipping address?

A. Go to the accounts page and log in. You will be directed to the "Account details and order history" page. Press "View Addresses" and from there you can edit our current address.


Q. Where will my package ship from?

A. Orders are shipped from our parent company, Vertical Partners West (VPW), located in Rathdrum, Idaho USA.